VERIFIED CUSTOMER REVIEWS
A frame art is not just a mere showpiece but also can be a medium to make conversation with.
After an extensive search in Artevenue Instagram page, i found my kind of art which will go with the ambience.
Items ordered (coastal):
1) Water leaves III
2) Water leaves IV
Although the packaging was good, there is a dent in the frame of water leaves IV. Also, there is slight dimension error in the frames.
According to me the prices are very high.
(Attached below are few pictures)
Thank you.
REPLT FROM ARTE'VENUE:
Thank you Dr. Tarique Aziz for providing us your feedback. We appreciate your comments.
Damage:
If there is any damage, as per our policy, we replace it at our cost (you just need to write us an email or whatsapp us within 5 days of delivery by attaching the photos of damages).
Dimesion issue:
As mentioned in the FAQ on our website that there can be very slight difference (in mm) in the dimasions due to aspect ratio of the artwork. We will, however, double check and enhance our production to ensure we deliver as accurate size as possible.
Price:
Would like to reiterate that we only use licensed images to produce the artworks and pay royalty to the artists. However, we are very sure that our prices are not higher compared to artworks with same very high wuality that we produce, same size, print surface, frame quality etc.
Thank you again for your time.
Having to part with a beautiful painting. :(
Very delayed service. Print not as what was visible. Print quality needs much improvement
REPLY FROM ARTE'VENUE:
Thank you for the feedback.
With respect to delayed delivery, let us reiterate that the orders placed during a sale period do get delayed (which is mentioned on our website). And COD orders have additional step of seeking confirmation from the customers. Hence the delay.
With respect to the quality, we only use the licensed, authorized image to reproduce at high quality. Sometimes, due to the brush strokes or the water color in the orginal art, it looks pixelated. However, if you compare the print with the image shown on our website, there won't be much difference.
We hope you will give us another chance.
Very fast delievery, along with great quality of artwork
interior solved
too many choices, got a little confused initially. Spent sometime choosing what to buy
good options
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